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We recommend boldchat live chat from Bravestorm. The software is available as “freeware” as well as a paid version. Boldchat can quickly and easily be embedded into your Actinic ecommerce web site to offer live chat for your customers shopping convenience. Enroll for boldchat here: http://images.boldchat.com/download/boldchat231.exe or register for Boldchat service here: (cj link)

Benefits of Live Chat

Using Live Chat to Increase Sales

Chat with visitors to answer pre-sales questions and to assist visitors in their purchase decision.

Monitor visitors to know how many visitors you have at any instance and where each visitor is at on your web site.

Initiate chats with visitors to drive more sales and leads from your web site

Using Live Chat to Reduce Support Costs

Chat with many visitors simultaneously in independent one-on-one chats.

Send canned answers instantly that provide step-by-step instructions to resolve problems.

Push visitors to a new web page easily to provide additional information.

Implementing Live Chat is Easy

Easy integration into your current web page(s).

Click on Web Operator Client to answer chats, view visitors, etc.

Sample Visitor Chat Window


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